Money and id Lost Sakan abu shekha - Irbid, Irbid, Jordan

am writing this letter to register a complaint about a lost bag that I was carrying with me while traveling on a bus. The bag contained a substantial amount of money, some important documents, and other valuable items. I would like to bring this matter to your notice and request your assistance in the matter

introduce myself, I'm Hana Ameur resident of Bolzano. I would like to report that my luggage was lost on Monday, April 24, 2023, on the FLIXBUS bus N491 (Munich Venice). My reservation number is 3072390829. I took the bus from Munich and stopped in Bolzano where I could not find my suitcase (8-10kg red). The only stop before Bolzano was Innsbruck, so someone took my suitcase by mistake because we found another red suitcase very similar to mine. The suitcase was red, full of clothes, different shoes (Primark brand sandals), summer shirts, sports shirts, trousers, a make-up bag, Nivea cream, perfume (good girl), small accessories, winter shirts, select, underwear, but above all my medicine pills that the doctor especially gave me from Germany. I would like to know if you have received any report of missing red luggage in Innsbruck.

Greenand purple Osprey rucksack

Rucksack was bought in LC Waikiki, But there is no sign/name on it. . Colour is black (black-blue), with zip, One outside pocket with zip, and 2 side pockets on sides for bottles. inside there was a folder with papers, a blue-turqiouse folder with a monthly plan, in folder there was probably a letter from Sbb to name Olena Bilenka, more papers, invoice and lenses proposal from Pfarrer contact lenses seller, orange colour, probably in an envelope, and other little folder, notepad, cosmetic bag, glasses box with glasses and lenses, lenses solution Dr.Max, hair brush oval form, without a holder, silver colour, black belt Phyten (!) brand, sport water bottle Evian, etc

Black, green and pink bag, marc jacobs Please return the documents.