Backpack Lost Locarno, Ticino, Switzerland

am writing this letter to register a complaint about a lost bag that I was carrying with me while traveling on a bus. The bag contained a substantial amount of money, some important documents, and other valuable items. I would like to bring this matter to your notice and request your assistance in the matter

Nerf black bag with wallet and console and other items shoe s

Blue cosmetic bag full of cosmetic, powder, face cream, lipstick and etc

a dark blue makeup bag with cherries on it, including a ribbon or tag of some sort on the zipper to zip it or unzip it.